The essentials
Privacy Policy
How we handle your information and the content you turn into diagrams.
Effective Date: October 14, 2026
1. About This Policy
This Privacy Policy explains how ImageToDiagram ("we," "us," or "our") handles your information when you visit https://imagetodiagram.org or use our image-to-diagram service. It covers your account, uploaded content, diagrams, and communications with us.
2. Information We Collect
Account information: Your email address, name, and profile information when you create or use an account.
Your content: Images and other files you upload, instructions you provide, diagrams created from your content, and edits you save.
Usage information: Information about your visits and use of the service, including browser and device information, network address, approximate location, and conversion history.
Communications: Information you provide when you contact us for help or submit feedback.
3. How We Use Information
We use your information to provide conversions, let you edit and export diagrams, maintain your account and saved work, respond to requests, understand how the service is used, improve its reliability, and prevent misuse. We may also use information to meet legal obligations and protect our users and the service.
4. Your Images and Diagrams
We process uploaded content to create and deliver your diagrams and make your saved work available to you. We do not sell your uploaded content. We do not use private uploads to train our own general-purpose AI models. Providers that help deliver conversions handle information under their applicable agreements and data-handling terms.
5. When We Share Information
We may share information with providers that help us operate the service and respond to support requests. We may also disclose information when required by law, to protect rights or safety, in connection with a business transfer, or at your request. We do not sell your personal information.
6. Cookies and Preferences
We use cookies and similar tools to keep you signed in, remember preferences, understand how people use the website, and help protect the service. You can manage cookies in your browser settings. Disabling some cookies may affect how the website works.
7. Keeping and Deleting Information
We keep information for as long as reasonably needed to provide the service and fulfil the purposes described in this policy. You can delete saved work where that option is available or contact us to request deletion of your files or account. Some information may need to be kept longer to meet legal obligations, protect against misuse, or resolve disputes. Deleted information may remain in backups for a limited period.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, object to or restrict its use, or withdraw consent where processing is based on consent. You may also contact your local data protection authority. Send requests to [email protected]. We may ask you to confirm your identity before completing a request.
9. Security and International Processing
We take reasonable steps to protect your information, although no online service can guarantee complete security. We and our providers may process information outside your country of residence. Where required, we use appropriate safeguards for international transfers.
10. Children’s Privacy
The service is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided personal information, contact us so we can take appropriate action.
11. Changes and Contact
We may update this policy as the service or applicable requirements change. We will post the revised policy with an updated effective date and provide additional notice where required. For privacy questions or requests, contact [email protected].